We offer trackable DHL Express (洋基) worldwide shipping.
Orders only from China and Hong Kong will be shipped via trackable SF Express (順豐). Within Taiwanese ROC territory, we will choose the best local forwarder for you within your area Shipping fee may differ due to different areas, it’ll be calculated at checkout.
- All items are made-to-order and individually hand-woven and hand-dyed. As such, a lead time of three and a half weeks is to be expected from receipt of confirmation.
- Each Chiahung Su item is unique. Please note that coloration and finishings may vary slightly from what is pictured.
Tax and DutiesIt’s your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by Chiahung Su and pay use tax on those purchases unless exempt under local State law.
All successfully returned item will be only credited to the account used originally to purchase the item, less any taxes, import duties or original shipping charges incurred and will be refunded in the currency in which you paid at the price you paid at the exchange rate prevailing on the day when you bought the item.
The return must requested with 3 calendar days of the deliver date. we don’t accept any return and exchange without a quality problem.
The product should be unworn, new condition, tag attached with original packing. Customer will be responsible for shipping costs of exchanging. Please contact email@example.com if you have any further questions.
REFUND & RETURN
As all Chiahung Su items are made-to-order, we do not accept refunds and returns for change of mind. Refunds and returns will only be accepted if goods are soiled or faulty. Please kindly read our T&C before placing the order and email firstname.lastname@example.org within 3 days of receiving your order should there be any issues.
Questions about the Terms of Service should be sent to us at email@example.com.